Knowledge breeds credibility. Credibility breeds trust.
Managed Private/Public Cloud Infrastructure & Colocation
Cloud Infrastructure is an amazing tool, but it needs to be used in the correct context. 40% of infrastructure moved to the cloud comes back down on-premise within one year of migrating. Cyber8 helps you avoid costly, time-consuming decisions
as to what infrastructure should or should not go the cloud.
Managed Service Provider (MSP)
67% of company executives are looking for a new MSP because there is so much misrepresentation in this space. So many companies stay with a poorly performing MSP because they perceive the pain of changing MSP’s to be greater than the pain of dealing with poor service. There are over 40,000 MSP’s in the US. Choosing the right MSP for your business model is a big decision that will significantly impact your company’s operations. Cyber8 knows what makes a great MSP based on your specific needs. We look forward to sharing our knowledge so you make the right choice for your company.
Managed Security Service Provider (MSSP)
Companies feel a false sense of safety because they have cybersecurity insurance, but in light of the deluge of threats from nation states many insurance companies are refusing to cover breaches by nation states - or by any entity for that matter - due to the immense costs incurred. A company must choose their cybersecurity partner wisely. There are over 4,000 managed cybersecurity providers in the U.S. - their capabilities are highly variable.
Cyber8 believes every company deserves strong security, regardless of size. We know what partners and technologies to choose based on your company’s budget and risk tolerance.
Business Continuity and Disaster Recovery (BCDR)
Disaster Recovery is a whole different ball game than just having your data backed up. The hard part is operationalizing that data. Making it useful after downloading it.
Business Continuity takes a holistic view of business operations, not just IT.
Just like everything else, there are varying degrees of capability among BCDR providers - through firsthand experience Cyber8 can guide you to the right partner to keep your business resilient.
Database Support Services
Experts agree that patching is one of the most important things you can do to secure your technology, yet 102 days is the average time it takes to patch a flaw, and 57% of data breaches are attributed to poor patch management.
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Cyber8's partners can actively manage your databases for you using award-winning, secure tools or offer a bucket of hours for 24x7 emergency services and maintenance.
Desktop as a Service (DaaS) and HelpDesk
Companies are getting leaner with the number of IT personnel they hire, so a solution like Desktop as a Service can streamline support and give back precious time to your IT group.
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It is imperative to hire a highly customer centric, flexible service provider who handles your HelpDesk. If not, the calls are coming to your IT group and keeping them from focusing on critical projects to move your business forward. Cyber8 is focused on giving back time to your team.
Unified Communications and Contact Center (UCaaS & CCaaS)
Cyber8 will help increase your company’s customer experience through Contact Center solutions that integrate with your CRM, warehouse systems, and other systems that contain valuable customer and company data.
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Furthermore, Cyber8 has partners who utilize AI as an overlay to any Contact Center Software that can significantly reduce Average Handle Time (AHT) and increase agent retention.
Internet and IoT
We can’t forget the basic building blocks of the worldwide web - internet circuits - and cool new technologies like SD-WAN and SASE that make them secure and resilient.
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IoT is becoming an integral part of the way many companies are tracking everything from inventory to telemetry from production processes. Cyber8 is happy to share our knowledge on how companies are leveraging this business critical technology.
Cyber8 has pricing parity with its partners' direct sales teams. We leverage our depth of experience in contract and pricing negotiations to get our clients the most aggressive pricing and most flexible terms possible.
"David is a valuable business partner with extensive IT knowledge that has guided us towards better solutions. His ongoing support has proven his dedication to our success. Working with an industry expert like him has been invaluable, and we look forward to our continued partnership."
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